Refund policy


Return & Refund Policy


At The Beauty Realm. Co,all sales are carefully packed and quality-checked before shipping. Due to the nature of our products, we have a strict return policy to protect the safety of our customers.

 


All of the following items are FINAL SALE and not eligible for return, exchange, or refund:


  • Pre-order items
  • Nail tips
  • Acrylic powders & liquids
  • Bling gels
  • Charms
  • Top coat, primer, and all liquids
  • Tools (clippers, scissors etc.)
  • Any opened or used product

Once an order is placed, it cannot be canceled or refunded.


Damaged or Incorrect Orders:

 

 

If you receive a damaged or incorrect item, you must contact us within 48 hours of delivery with:


  • Your order number
  • Clear photos of the damaged or incorrect item
  • Photos of the original packaging

Once approved, we will issue a replacement only (no refunds).

 


Shipping Issues:

We are not responsible for:


  • Delayed shipping once the package is in carrier possession
  • Stolen packages marked as “Delivered”
  • Incorrect addresses entered at checkout

Please double-check your shipping information before placing your order.


 

Local Pickup & Delivery:

All local pickup and same-day delivery orders are FINAL SALE once released to the customer.





Policy Agreement



By placing an order with The Beauty Realm. Co, you agree to this Return & Refund Policy in full.