Refund policy
Return & Refund Policy
At The Beauty Realm. Co,all sales are carefully packed and quality-checked before shipping. Due to the nature of our products, we have a strict return policy to protect the safety of our customers.
All of the following items are FINAL SALE and not eligible for return, exchange, or refund:
- Pre-order items
- Nail tips
- Acrylic powders & liquids
- Bling gels
- Charms
- Top coat, primer, and all liquids
- Tools (clippers, scissors etc.)
- Any opened or used product
Once an order is placed, it cannot be canceled or refunded.
Damaged or Incorrect Orders:
If you receive a damaged or incorrect item, you must contact us within 48 hours of delivery with:
- Your order number
- Clear photos of the damaged or incorrect item
- Photos of the original packaging
Once approved, we will issue a replacement only (no refunds).
Shipping Issues:
We are not responsible for:
- Delayed shipping once the package is in carrier possession
- Stolen packages marked as “Delivered”
- Incorrect addresses entered at checkout
Please double-check your shipping information before placing your order.
Local Pickup & Delivery:
All local pickup and same-day delivery orders are FINAL SALE once released to the customer.
Policy Agreement
By placing an order with The Beauty Realm. Co, you agree to this Return & Refund Policy in full.